The WELCOME Philosophy - Setting our Hearts and Minds on Success

"Our Hearts"

Our drive is our passion for our profession and our enthusiasm to impart on our guests a true feeling of “you are welcome!”. A heartfelt welcome is only believable when it comes truly from the heart. This, together with a personable, professional and competent level of service is the basis of our corporate culture.

"Our Minds"

We feel it is important that through

• a continuous high level of services for our guests
• mastering the day-to-day minutiae in the hotel
• continuous professional development of our employees
• well thought through selection of locations for new hotels
• and continued investment in the fabric of our existing hotels

we can create sustainable success to safeguard and expand jobs for our staff whilst at the same time ensuring that we make a profit.

This is the thinking behind our carefully thought out expansion plans within Germany.